Customer Satisfaction Survey

Overall, how satisfied were you with the product / service?
- Very Satisfied
- Satisfied
- Neutral
- Unsatisfied
- Very Unsatisfied
- N / A
Would you recommend our product / service to colleagues or contacts within your industry?
- Definitely
- Probably
- Not Sure
- Probably Not
- Definitely Not
Would you use our product / service in the future?
- Definitely
- Probably
- Not Sure
- Probably Not
- Definitely Not
How long have you used our product / service?
- Less than a month
- 1-6 months
- 1-3 years
- Over 3 years
- Never
How often do you use our product / service?
- Daily
- Several times a week
- Once a week
- 2 to 3 times a month
- Once a month
- Less than once a month
What aspect of the product / service were you most satisfied by
- Quality
- Price
- Purchase Experience
- Installation or First Use Experience
- Usage Experience
- Customer Service
What do you like about the product / service?
What do you dislike about the product / service?
How does our product / service compare to the competition?
- Much better
- Somewhat better
- About the same
- Somewhat worse
- Much worse
- Don't know
Do not fill this one out