Customer Satisfaction Survey
Please share your opinion with us.
Overall, how satisfied were you with the product / service?
Very Satisfied
Satisfied
Neutral
Unsatisfied
Very Unsatisfied
N / A
Would you recommend our product / service to colleagues or contacts within your industry?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
Would you use our product / service in the future?
Definitely
Probably
Not Sure
Probably Not
Definitely Not
How long have you used our product / service?
Less than a month
1-6 months
1-3 years
Over 3 years
Never
How often do you use our product / service?
Daily
Several times a week
Once a week
2 to 3 times a month
Once a month
Less than once a month
What aspect of the product / service were you most satisfied by
Quality
Price
Purchase Experience
Installation or First Use Experience
Usage Experience
Customer Service
What do you like about the product / service?
What do you dislike about the product / service?
How does our product / service compare to the competition?
Much better
Somewhat better
About the same
Somewhat worse
Much worse
Don't know
Do not fill this one out